I checked in times back for flight 1329 from Phoenix to JFK. I'm booked in Firstclass. I entered the Precedence area to uncover no line and two brokers standing at respective counters with no “Position Shut†signs anywhere.
American airlines neglected to give me health care support when I questioned for it. The staff mentioned that given that I didn’t make preparations for aid they couldn’t help me. Like I understood I used to be gonna Have a very health care crisis. Get real American airlines and begin caring regarding your clients.
I had been delayed on Monday feb fifteenth twice prior to being cancelled and bumped to Tuesday. Even though I was pissed off I comprehended. Then at ten:30pm I obtain a textual content expressing my Tuesday flight was cancelled right up until Wednesday.
I expended 2 hours plus a fifty percent at AA counter and did not have the choice as I are already told or to free my ticket and go residence
I'm 77 calendar year outdated I approach this excellent vacation with my daughter to show her our heritage in Chile, we paid almost $3000.00, we flew to South America Chile on 12/27-01/06/2016, then the nightmare started off the fly from Miami to Santiago scl , we seat in the runway for 2 several hours as a consequence of baggage delayed, the pilot stated it absolutely was difficulty with not adequate employee to load the aircraft AA957 with baggage. then our seats problem: seat 41A , my daughter TV was broken, my seat 41B my arms were being damaged, wouldn’t shift up, so and Once i have to head over to the toilet I couldn’t rise up, since I have Diabetes I have to head over to the toilet that is definitely why I took the tip seat After i tried to climbing in excess of the arm I Slice my leg and was bleeding. I talk to the flight attendant for help, she was no help whatsoever. my daughter tried to help me by climbing more than me since we couldn’t get any help. she slip and fell on each arms seeking to climb in excess of me and bruised the inside of her legs definitely bad. We've got pictures of her leg and my leg look like elephant toes, let me let you know it hurt so lousy I cried with the agony, the whole two weeks in Chile I'd to purchase sneaker one dimensions greater considering that my toes had been so swollen and my daughter couldn’t dress in her bathing fit since The within of her leg have been all bruised up.
There is absolutely no American Airlines client service e-mail tackle detailed over the official Web site, however There exists a variety you'll be able to post by way of the website that sends your concept to The client relations Office. You may obtain the e-mail variety check it out in this article: .
Member. I available to purchase the seats for the reason that I applied almost all of my miles on this vacation. I don’t realize when I fly American I've difficulty’s.
I am sorry to declare that our practical experience within the AA counter in Newark was less than stellar – Of the two shopper service reps at the counter assisting travellers checking in, 1 dedicated her time for you to ONLY Firstclass travellers, and another girl appeared to do as minor as you possibly can – too busy worrying about what Anyone else was executing – all apart from what she might be undertaking! As the line grew extended, the considerably less fascinated she became, and her attitude was horrific – It took us significantly less time to get on the Airport than it did standing in line to examine in! (around an hour with only 4 individuals before us). By the point we stepped up to the counter – a brand new agent received on board – we needed to “relaxed ourselves down†– you could envision how the other forty or so people started to experience behind us! While you constantly attempt to tell us, you “treatment†regarding the passenger, and this person could use a certain amount of Mind-set adjustment – or come across her Yet another place!
I am standing at American Airways counter in McAllen, Tx expecting a resort voucher 3 several hours just after landing from Flight 5783 that was redirected as a result of terrible weather over Queretaro.
American at any time , your personnel are impolite and gave little if any explanation about why or what was occurring
Flt 1999 from FLL on11-22-15 was a multitude. Was delayed since all baggage was not loaded due to rain,then the baggage was loaded improperly, we taxied again on the terminal, set the baggage and after that we needed gasoline because we ended up delayed. We waited for somebody to come to unlock the fuel tank(that course of action) for a minimum of forty mins.
I are around the mobile phone for three several hours wanting to solve a problem exactly where my bag was break up open up and my possessions lacking.
First off, large many thanks and shout out for your Cust Svc rep Laura. She may be very pleasant and was ready to handle my challenge rapidly. You need to experience very fortuitous to obtain her being an personnel.
Bravo to American Airlines for giving the surprise improve to the staff members. And never cowering for the disgruntled passenger on todays La Guardia flight. Simply because some attendents were cheerful and wished him an exceptionally Merry Xmas. Truly ?? It’s about time we took again our greatest needs and grumpy men and women just remain from the planes and hold their views to by themselves.